Empathy Is Powerful. Make It a Daily Habit.

Educate yourself.

Reserve time each day to listen to someone.

“Sometimes the greatest way to say something is to say nothing at all.”

Make space for difficult conversations.

  1. We don’t have to know everything and we shouldn’t expect the other person to either.
  2. Assume good intention from the other person — lack of awareness or exposure is not always a sign of malice or ill-will.
  3. Enter the conversation with questions rather than answers. Take time to think about what you can learn from the conversation even if you disagree.
  4. Share your story. I have seen value in sharing my personal experiences in difficult conversations. Not only can it humanize the conversation, but it can also it gives us a place to start difficult conversation — with what we know best, our experiences and our feelings.
  5. Set one goal and stick to it. The idea of a difficult conversation can be daunting. Making a choice to accomplish one personal goal through the conversation has helped me focus less on the conversation itself and more on why I want to have it.

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Tech policy professional by day, wannabe superhero by night. Passionate about building communities, spaces, and platforms focused on inclusion and empathy.

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Corey Ponder

Corey Ponder

Tech policy professional by day, wannabe superhero by night. Passionate about building communities, spaces, and platforms focused on inclusion and empathy.

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